Shipping & Deposit Policies (Please Read!)

In order to make my life easier and make sure there are no misunderstandings regarding charges and fees associated with commissioned work, I have set out the following standard terms.

All items will be insured as available when shipped. Shipping for small items will be via USPS Priority Mail unless other arrangements are made. The standard charges for shipments within the continental U.S. are as follows:

  • $15 – Shipping/Insurance on individual commissioned bags or horns valued under $500.
  • $20 – Shipping/Insurance on commissioned hunting outfits or multiple small items collectively valued under $1000

Shipping outside the continental U.S. will be the actual cost of FedEx International Service with a declared value. All customs duties and tariffs will be the responsibility of the recipient. Please be aware that overseas shipment can often double or more the cost of the item.

For commissioned items valued at less than $500, full payment including the shipping/insurance noted above is due when the order is placed unless the estimated delivery will be longer than six weeks. If so, A $50 a non-refundable deposit (the deposit is only non-refundable if the buyer cancels the order) will be taken to schedule the job. The balance will be due on delivery.

For commissioned items valued at $500 or more, and less than $1000, a 10% a non-refundable deposit (the deposit is only non-refundable if the buyer cancels the order) is due when placing the order; the balance is due on delivery.

For commissioned items valued at $1000 or more, including custom firearms, a non-refundable deposit (the deposit is only non-refundable if the buyer cancels the order) will be accessed to cover the cost of the parts, materials, and supplies required for the project. The deposit must be paid before the project can be scheduled. The balance covering labor, applicable sales tax, and shipping/insurance will be due when the item is completed and ready for delivery. Shipping/insurance on these items will be the actual cost via the best route, usually UPS Ground.

For firearms, which require special shipping containers, a $200 deposit will be required on the shipping box. Once the shipping box has been returned at the client’s expense, the $200 deposit will be promptly refunded.   Other large or high dollar items may have similar deposit requirements.

For Virginia delivery addresses, I will be collecting 5.3% Virginia Sales Tax.

If for any reason, I can’t complete the contracted work, you either get a refund of all the money paid, or parts and materials purchased on your behalf.

Mark E. Elliott